Dontech, Inc. Tech Bulletin access page

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	Optical Substrates & Laminations

	Optical Coatings

	Colored Filters

	Conductive Coatings & Fine Wire Meshes

	Conductive Films

	Special Application Products

	Ancillary Products

Customer Satisfaction Survey

Dear Valued Customer:

As part of Dontech's business philosophy and our ISO9001:2000 process we would like to know how satisfied you are with both the products and services which you have received from us. It is therefore requested that you take a minute of your time to complete this questionnaire, and return it in the near future. Your cooperation is greatly appreciated.

*Date:
Company:
*Customer Contact:
Title:
*E-mail:
*Phone:
Reference/Purchase Order Number:

Please respond to the following questions by scoring them on a scale of 1(lowest) - 10(highest).

Question:		Score
*1	Quality(Conformance to specifications)
*2	Delivery
*3	Pricing
*4	Customer Service
*5	Engineering Assistance
*6	Dontech's performance vs. competition
*7	Invoicing/Paperwork
*8	Packaging
*9	General Satisfaction

Comments

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Dontech, Inc. • 700 Airport Blvd • Doylestown, PA 18902 • USA
Phone: 215.348.5010 • Fax: 215.348.9959 • info@dontech.com