Quality Assurance –
ISO 9001:2000 Registered

AN UNCOMPROMISING COMMITMENT TO QUALITY

At Dontech we believe quality is the single most important component of every optical filter we make. Quality can’t be bolted on. It must be built in, from product development through manufacturing and customer service. Dontech quality is an uncompromising commitment, demanding the dedicated investment in quality processes, technologies, and policies that allow our quality system to meet the requirements of ISO 9001. The Dontech Quality System is a synergy of quality in design, materials, manufacturing process, and established procedures to drive continuous improvement. Customers complete the quality circle through after-sales feedback and satisfaction surveys. The result? Optical filters that meet the most stringent specifications for form, fit, and function.

Click here for ISO 9001:2000 certificate (PDF Format)

A TEAM DEDICATED TO QUALITY

Of all the investments Dontech makes to assure product quality, our investment in people is unsurpassed. This investment is complemented by training and advanced quality assurance technologies that enhance our commitment to providing the most reliable products to our customers.

In the fall of 2001 Dontech received a Top Plus award from Siemens Medical Solutions (SMS) for its quality excellence. Dontech was only one of approximately ten of vendors in a field of thousands to receive SMS’s highest supplier rating classification. Dontech was comprehensively rated in four categories. Dontech received high ratings in all four areas; marketing, quality, logistics, and technology.

Dontech’s Quality Assurance and Control programs have been established to satisfy the requirements of the military, medical, electronic test equipment, and industrial markets. The general requirements of Dontech’s Quality Management Systems are intended to comply with the current ISO standard. This system is continually monitored to determine its effectiveness. The processes within Dontech’s Quality Management System have been clearly identified as well as the application of these processes throughout the organization.

The determination of the process includes the identification and application, sequencing and interaction, and criteria and methods required to ensure effectiveness of both the operation and control. Additionally, it provides for the availability of the resources and information required to support process effectiveness. Process monitoring, measurement and analyses are addressed, as well as the implementation of those actions which are required to achieve planned results, and continual process improvement.

A copy of Dontech’s Quality Control Manual can be emailed or mailed to customers. Please submit requests to quality@dontechinc.com. For additional information please contact either a Dontech Sales Engineer or Quality Manager.